As you are all aware we are now facing Covid-19 (Coronavirus pandemic). This can be a worrying time but we, the Andrew Place Clinic staff, want to assure you that we remain dedicated to assisting our patients and their families throughout these challenging circumstances.
In order to minimize the potential spread of Covid-19 we will be implementing some changes to the way Andrew Place Clinic runs and we would greatly appreciate your cooperation. Also be aware that this is a rapidly changing situation and as such advice and procedures are likely to change. Please continue to check out website for the most updated information.
ATTENTION PLEASE
Due to the coronavirus pandemic we are unable to see any patients with cold or flu symptoms (including cough, fever, sore throat or runny nose) in-clinic without COVID-Safe arrangements being made. We ask that you book a telehealth consult – which is a consultation conducted over the phone (a facetime or zoom chat can also be arranged) for the doctor to make an assessment or have a consultation with you, during this time the doctor will inform you how the consultation will proceed and when and if you will be able to enter the clinic. If you are booking an appointment to consult with your doctor for an unrelated issue – but also have cold and flu symptoms – even if very mild – we ask that you arrange a telehealth appointment, inform the receptionist so that COVID-Safe arrangements can be made or postpone your appointment until you are symptom free.
If you are concerned you have coronavirus please call the Austin Hospital Coronavirus Hotline on 9496 5000. You can also access the online risk assessment tool at www.austin.org.au.
In order to minimise potential exposure to the coronavirus, while you are within the clinic we will be implementing the following:-
· Please call the reception when you arrive for your appointment and remain in your car. Reception will log you as arrived and when the Doctor/ Nurse is ready to see you, they will call and instructed you when and if you are to enter the clinic. Upon entering the clinic ALL people must sanitise hands as they pass by reception and patients >12yrs old must have a mask on and worn appropiately and correctly when entering and while within the clinic.
· Waiting room seats have been separated to create distances which will minimise your exposure to other patients, if you need to wait in the waiting room. By limiting the number of people in the waiting room/ clinic; we therefore reduce your risk. Similarly you may notice a change in the seating arrangements in all consulting rooms.
· Please ensure you are wearing a mask when entering and within the clinic, use hand sanitiser as you enter the clinic and then again on leaving.
Again, these are worrying times and sometimes that worry can become significant distress. Please contact Andrew Place Clinic if you are concerned about your own mental health, or that of a loved one. For 24 hour a day telephone crisis support please contact Lifeline on 13 11 44.
Thank you for your understanding.
In order to minimize the potential spread of Covid-19 we will be implementing some changes to the way Andrew Place Clinic runs and we would greatly appreciate your cooperation. Also be aware that this is a rapidly changing situation and as such advice and procedures are likely to change. Please continue to check out website for the most updated information.
ATTENTION PLEASE
Due to the coronavirus pandemic we are unable to see any patients with cold or flu symptoms (including cough, fever, sore throat or runny nose) in-clinic without COVID-Safe arrangements being made. We ask that you book a telehealth consult – which is a consultation conducted over the phone (a facetime or zoom chat can also be arranged) for the doctor to make an assessment or have a consultation with you, during this time the doctor will inform you how the consultation will proceed and when and if you will be able to enter the clinic. If you are booking an appointment to consult with your doctor for an unrelated issue – but also have cold and flu symptoms – even if very mild – we ask that you arrange a telehealth appointment, inform the receptionist so that COVID-Safe arrangements can be made or postpone your appointment until you are symptom free.
If you are concerned you have coronavirus please call the Austin Hospital Coronavirus Hotline on 9496 5000. You can also access the online risk assessment tool at www.austin.org.au.
In order to minimise potential exposure to the coronavirus, while you are within the clinic we will be implementing the following:-
· Please call the reception when you arrive for your appointment and remain in your car. Reception will log you as arrived and when the Doctor/ Nurse is ready to see you, they will call and instructed you when and if you are to enter the clinic. Upon entering the clinic ALL people must sanitise hands as they pass by reception and patients >12yrs old must have a mask on and worn appropiately and correctly when entering and while within the clinic.
· Waiting room seats have been separated to create distances which will minimise your exposure to other patients, if you need to wait in the waiting room. By limiting the number of people in the waiting room/ clinic; we therefore reduce your risk. Similarly you may notice a change in the seating arrangements in all consulting rooms.
· Please ensure you are wearing a mask when entering and within the clinic, use hand sanitiser as you enter the clinic and then again on leaving.
Again, these are worrying times and sometimes that worry can become significant distress. Please contact Andrew Place Clinic if you are concerned about your own mental health, or that of a loved one. For 24 hour a day telephone crisis support please contact Lifeline on 13 11 44.
Thank you for your understanding.
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"Providing quality medical care to the Bundoora community since 1971."
We offer a full range of General Practice Services Contact us now on (03) 9467 1444 for an appointment |
Monday 8am – 8pm
Tuesday 8am – 8pm Wednesday 8am – 8pm Thursday 8am – 8pm Friday 8am – 5pm Saturday 9am – 1pm Public Holidays 9am - 12pm Private Hours - 8am - 9am & all day Saturday, no bulk billing After Hours - no bulk billing, except for Children <12yo |
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