Andrew Place Clinic is changing Online Booking Systems
Andrew Place Clinic is now using AutoMed for Online Booking Systems. 

AutoMed offers the following services:

• Appointment Bookings 
• Appointment Reminders
• Clinical Reminders (Reminders to do tests and follow up appointments)
• Registration Forms/ Consent Forms
• Script & Referral Requests 
  

All the above services are similar to what patients have been able to access via HotDoc.

New Services included in AutoMed (*Coming Soon*)

• Online payments (sent via a verified link, no need to phone the clinic to pay!) - However you can still phone the clinic to finalise payments if preferred.
• Self Check in Kiosk at Both Locations 

See Flyers at Reception regarding Download of the AutoMed app. (AMS Connect)

APC Mill Park open on Saturdays
From Saturday 10/2/2024, we are excited to announce that we are extending our appointment availability by opening APC Mill Park from 9am - 1pm.
APC Bundoora will also remain open on Saturdays from 9am -1pm.
On a monthly basis, a Nurse will also be on Staff at APC Mill Park for IUD procedures. A Higher fee will apply for these services.
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IMPORTANT NOTICE - CHANGE TO FEES STRUCTURE AS FROM 5TH OCT for ALL PATIENTS
In order to support the increase expenses of running a medical service, in a political environment where funding to General Practice has been neglected, there will be some changes to our clinic fee structure. These changes will allow our clinic to continue providing the high level of care to our community and cover the practice needs including but not limited to, staff, medical products and utilities.

From 5th October 2024 we will be increasing our ‘After Hours’ fees (After 5pm/Saturday/Public Holidays). Weekday consults (before 5pm) will remain the same. 

Standard Appointment - After 5pm & Saturday - $ 120.00
CONCESSION Standard Appointment - After 5pm & Saturday - $ 95.00

Long Appointment - After 5pm & Saturday - $ 240.00
CONCESSION Long - After 5pm & Saturday - $ 190.00

All patients with a valid Centrelink Concession Card including Aged and Disability Pension, Commonwealth Seniors Health Card & <16yrs will be charged a concession rate for all appointments.

Please refer to our website Fees Tab for more information.
Billing is based on MBS item number which is dependent on the service provided.
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Public Holidays:
Monday 10th March 2025 - Labour Day Public Holiday 
Andrew Place Clinic (Bundoora Branch Only) will be OPEN for EMERGENCY Appointments between 9.00am to 12.00 noon.
APC Mill Park will be closed.
Normal consulting schedule resume at both APC Bundoora and APC Mill Park from the following business day.

In an emergency, ​please call 000
​If you require urgent medical care on this day, please present to your local hospital emergency department.
Local Emergency Departments:
Northern Hospital (03) 84058000
Austin Hospital (03) 94965000
Royal Children’s Hospital (03) 9345 5522
Mercy Hospital for Women (03) 84584444

During the year, Andrew Place Clinic (Bundoora & Mill Park Branches) will be CLOSED on Christmas Day 25/12, Boxing Day 26/12 & New Years Day 1/1. Otherwise during most other Public Holidays, Andrew Place Clinic (Bundoora Branch Only) will be OPEN for EMERGENCY Appointments between 9.00am to 12.00 noon only.
Andrew Place Clinic Mill Park will also be closed on Saturday 28th December. Bundoora will remain open. 

AFTER HOURS LOCUM SERVICE
Andrew Place Clinic employs an accredited service to care for patients when the clinic is closed.
 (03) 94295677

Primary Priority Care Centre (PPCC) for Non-Life Threatening injuries or illnesses: 
Heidelberg (03) 90009276
Epping (03) 94222220

MENTAL HEALTH 24HR CRISIS LINE
1300874243 - (1300 TRIAGE)


DOCTORS LEAVE DATES:
Doctors on leave in 2024/2025
Dr. Genevieve Shing: Is currently on extended leave.
Dr. Stephanie Donnelly: Is currently on extended leave.

The following doctors will be on leave in February 2025
Dr. Cherry Liang: 11/1/2025 to 27/1/2025 - First day on consulting on 28/1/2025
Dr. Roslyn Rayner:  Will work her regular routine hours over the Holiday Break


STAFF NEWS
Andrew Place Clinic welcome new Registrars joining the GP Team in February 2025
We wish to welcome and introduce the following registrars who will be joining the Andrew Place Clinic team from February 2025.
Dr. Krisha Changrani - Full Time Registrar sharing her shifts across both Mill Park & Bundoora.
Dr. Claire Stewart - Full Time Registrar sharing her shifts across both Mill Park & Bundoora.
Dr. Rory Maxwell - Full Time Registrar sharing her shifts across both Mill Park & Bundoora.
A full biography & consultation hours is available to view on the Doctors Tab.

Andrew Place Clinic Registrars continuing to be apart of the GP Team in 2025
We are delighted that the following registrars will be continuing into 2025. 
Dr. Mais Ayyad - Full Time Registrar at Mill Park
Dr. Seema Deb - Full Time Registrar sharing her shifts across both Mill Park & Bundoora.
A full biography & consultation hours are available to view on the Doctors Tab.

Dr. Angel Raju has joined the team at Andrew Place Clinic (Mill Park) - beginning in December 2024.
We wish to welcome and introduce Dr. Angel Raju who began consulting at Andrew Place Clinic Mill Park on 11th December 2024. 
A full biography & consultation hours is available to view on the Doctors Tab.

Dr. Melanie Hemsley will consult an additional day Fortnightly at Andrew Place Clinic Mill Park from 23/10/2024.
Dr. Melanie Hemsley will be working Fortnightly Wednesdays from Wed 23rd October at Mill Park. 

Dr. Stephen Park will reduced his Consulting hours at Andrew Place Clinic from 12/9/2024.
Dr. Stephen Park will reduce his consulting sessions to one day a week at Andrew Place Clinic as from the 12th September 2024.
From this date he will consult every Thursday at Mill Park only.

Andrew Place Clinic Registrars continuing to be apart of the GP Team in August 2024
We are delighted that the following registrars will be continuing beyond August 2024. Some registrars will retain their shifts at the current APC location, while two will change their shift location to the opposite APC branch for their next placement period.
Dr. Michaela Cuschieri - Full Time Registrar moving her shifts to Mill Park from August
Dr. Cherry Liang - Full Time Registrar moving her shifts to Bundoora from August
Dr. Stephanie Donnelly - Part Time Registrar continuing at Mill Park
Dr. Monika Coha - Part Time Registrar continuing at Mill Park
A full biography & consultation hours are available to view on the Doctors Tab.

CLINIC NEWS:
RECEIVING RESULTS  - Change to Results Policy as from 7/11/2024
As from Monday 7/11/2024, all results will be handed over to our Nursing team. This covers all results, including informing patients and releasing of results.
 
Nurses are trained to handle many things within their scope of practice, which includes certain aspects of patient education and communication. Delegating the communication of results to nurses will optimise the overall delivery process and minimise any clinical risks.
 
Patients can access results via speaking with the allocated Nurse (always at Bundoora on 9467 1444) strictly during the following hours only –
Monday with Nurse Jo - Between 1pm-2pm
Wednesday with Nurse Niamh – Between 1pm-2pm
Fridays with Nurse Niamh – Between 1pm-2pm
 
If a patient calls outside of these hours, reception will advise them to call back during our “results” time and they will transfer the call at that stage to the Nurse. 
If the Nurse is on the phone with another results call and the patient's call cannot be put through, reception may take the patient's details & email BOTH Nurse Managers who may assist in speaking with the patient. A nurse will endeavour to return the call (ideally bewteen 1-2pm) but if not that day. 


MoleMap Check Appointments No Longer Available at Andrew Place Clinic.
Andrew Place Clinic has ceased this service from August 2024. 
Patients can contact Mole Map on 1800 665 362 or Molemap.net.au to book an appointment.
The nearest local clinic is now Preston.


New "MyMedicare" Program
Please refer to the "Patient Information Tab" under MyMedicare for further information regarding new government program introduced on 1/11/2023. MyMedicare is a voluntary & free to register program that aims to strengthen and formalize the relationship between our patients, their GP and the practice, which will lead to better health outcomes. 

Flu & COVID Vaccinations
Flu Vaccinations - Not available currently
The clinic offers Flu Vaccine bookings at both Bundoora & Mill Park.
Government funded vaccine eligibility includes:

• 65 years and over
• Children aged 6 months - 4 years 
• Aboriginal and/or Torres Straight Islander
• Pregnant patients
• Being treated for a Chronic Health Condition or are Immunocompromised (GP can advise on specified medical condition).
  

Flu vaccinations normally are given each year from mid- April onwards so patients can book appointments to be protected before the influenza season, which is usually June to September in most parts of Australia. Annual vaccination against influenza is recommended for those over 6 months of age.  This is especially important in the very young, very old and immunocompromised.
Alternatively if you would like to discuss this with your doctor, please call reception to book a consultation appointment.


COVID-19 VACCINATIONS
Please refer to the COVID-19 Tab for ALL information retaining to COVID-19 including Vaccinations, Bookings, Information and Links otherwise you may book an appointment with your regular GP to discuss any COVID related questions.
Please note we do not stock children's Covid vaccinations. 

"IN CLINIC" WAITING ON-SITE
All patients and carers, MUST NOT DISPLAY/OR HAVE ANY RESPIRATORY SYMPTOMS to be able to sit and wait on-site in clinic waiting room for their appointment. If you do have cold/flu/respiratory symptoms, patients and carers will be asked to wait outside or in their car until the GP/ Nurse is ready to see them. Thank you for you understanding!

CHANGE TO POLICY FOR RECEIVING RESULTS, REPEAT PRESCRIPTIONS, REFERRALS AND TELEPHONING YOUR DOCTOR
Please refer to the "Patient Information Tab" under Practice Policies for further information regarding changes to our Clinic's policies relating to Receiving Results, Repeat Prescriptions, Referrals and Telephoning your Doctor.
No Requests will be taken or actioned and results will not be given out on the weekend or on a public holiday and can only be given out by the Nurse strictly in the "Results Time" via the telephone outside of a GP consultation.
Any non-urgent requests may be forwarded to your doctor and will endeavor to be actioned within 10 business days. If the matter is more urgent, we recommend that you make an appointment to see your doctor.
Thank you for your understanding and cooperation.

SMS REMINDERS
Due to changes in accreditation requirements we require each patient’s verbal consent to send SMS reminders.  Please contact reception to consent and note that you will not be able to receive SMS reminders, including those for upcoming appointments with your GP, until this has been done. Thanks for your cooperation.

Andrew Place Clinic celebrates 53 years in serving the local Community!
In January 2024, Andrew Place Clinic was proud to celebrate its 53 years in being an established Family Medical Clinic with a devoted group of general practitioners serving the local and surrounding community area with a range of medical needs.
Over the years the building itself has seen many renovations, an expansion of Andrew Place Clinic to rooms at Bundoora Health & now to a completely separate and new location in Mill Park. We have seen the introduction of many services, GPs, Registrars, Nurses, Reception Staff and Allied Health.
53 years on........... Andrew Place Clinic takes pride in providing quality, friendly and professional care for our many patients and their families, with some spanning for 4 generations and we are always welcoming new patients into the clinic and hope we will for many years to come.