|
Andrew Place Clinic is changing Online Booking Systems
Andrew Place Clinic is now using AutoMed for Online Booking Systems. AutoMed offers the following services:
New Services included in AutoMed (*Coming Soon*)
See Flyers at Reception regarding Download of the AutoMed app. (AMS Connect) APC Mill Park open on Saturdays From Saturday 10/2/2024, we are excited to announce that we are extending our appointment availability by opening APC Mill Park from 8.30am - 1pm. APC Bundoora will also remain open on Saturdays from 8.30am -1pm. On a monthly basis, a Nurse may be also on Staff at APC Mill Park for IUD procedures. A Higher fee will apply for these services. IMPORTANT NOTICE - FEE INCREASE EFFECTIVE FROM 1ST JULY 2025 Due to recent payroll tax changes introduced by the Victorian Government, along with ongoing inflationary pressures, Andrew Place Clinic will be increasing our fees by 8% from 1st July. We recognise that this comes during a time of significant cost of living challenges. This decision has not been made lightly. However, this adjustment is necessary to ensure we can continue to deliver the high-quality medical care you deserve. If you have any questions or concerns about these changes, we encourage you to speak directly with your doctor or a member of our team. We sincerely appreciate your understanding and continued support. Practice Fees Standard Appointment - Weekdays until 5pm - $ 103.00 - Medicare Rebate: $43.90 - Actual cost to patient: $59.10 CONCESSION Standard Appointment - Weekdays until 5pm - $ 76.00 - Medicare Rebate: $43.90 - Actual cost to patient: $32.10 Long (Double) Appointment - Weekdays until 5pm - $ 206.00 - Medicare Rebate: $84.90 - Actual cost to patient: $121.10 CONCESSION Long (Double) Appointment - Weekdays until 5pm - $ 152.00 - Medicare Rebate: $84.90 - Actual cost to patient: $67.10 All patients with a valid Centrelink Concession Card including Aged and Disability Pension, Commonwealth Seniors Health Card & <16yrs will be charged a concession rate for all appointments. Additional charges apply for all consultations booked at 5pm and onwards weekdays, Saturdays & Public Holidays. Please refer to our website Fees Tab for more information. Billing is based on MBS item number which is dependent on the service provided. ________________________________________ Influenza (Flu) Vaccinations Flu Vaccinations - Are in stock and available for 2025. Please call the Clinic to book into a Vaccination Clinics appointment. The clinic offers Flu Vaccine bookings at both Bundoora & Mill Park. Appointments can be made the online booking system or by phoning the clinic. Government funded vaccine eligibility includes:
Flu vaccinations normally are given each year from mid- April onwards so patients will be able to book appointments to be protected before the influenza season, which is usually June to September in most parts of Australia. Annual vaccination against influenza is recommended for those over 6 months of age. This is especially important in the very young, very old and immunocompromised. Alternatively if you would like to discuss this with your doctor, please call reception to book a consultation appointment. ________________________________________ RECEIVING RESULTS - Change to Results Policy as from 7/11/2024 As from Monday 7/11/2024, all results will be handed over to our Nursing team, Reception Staff will no longer be able to assist patients with Results. This covers all results, including informing patients and releasing of results. If your Doctor marks a result as "Non-Urgent Appointment", the patient will receive a message alert & patient will be required to make a follow-up appointment which can normally be in-clinic or by telehealth. Nurses are trained to handle many things within their scope of practice, which includes certain aspects of patient education and communication. Delegating the communication of results to nurses will optimise the overall delivery process and minimise any clinical risks. Patients can access results via speaking with the allocated Nurse (always at Bundoora on 9467 1444 except on Tuesday & Thursdays when you call Mill Park) strictly during the following hours only – Monday with Nurse Jo - Between 1pm-2pm Tuesday with Nurse Jo - Between 1pm-2pm (Call Mill Park on 9466 7211) Wednesday with Nurse Niamh – Between 1pm-2pm Thursday with Nurse Jo - Between 1pm-2pm (Call Mill Park on 9466 7211) Fridays with alternate with Nurse Niamh or Nurse Jo – Between 1pm-2pm If a patient calls outside of these hours, reception will advise them to call back during our “results time" and they will transfer the call at that stage to the Nurse. If the Nurse is on the phone with another results call and the patient's call cannot be put through, reception may take the patient's details & email BOTH Nurse Managers who may assist in speaking with the patient. A nurse will endeavour to return the call (ideally bewteen 1-2pm) but if not that day. ________________________________________ Public Holidays: Tuesday 4th November 2025 - Melbourne Cup Public Holiday Andrew Place Clinic (Bundoora Branch Only) will be OPEN for EMERGENCY Appointments between 9.00am to 12.00 noon & APC Mill Park will be closed on the above public holiday date. Normal consulting schedule resume at both APC Bundoora and APC Mill Park from the following business day. In an emergency, please call 000 If you require urgent medical care on this day, please present to your local hospital emergency department. Local Emergency Departments: Northern Hospital (03) 84058000 Austin Hospital (03) 94965000 Royal Children’s Hospital (03) 9345 5522 Mercy Hospital for Women (03) 84584444 During the year, Andrew Place Clinic (Bundoora & Mill Park Branches) will be CLOSED on Christmas Day 25/12, Boxing Day 26/12 & New Years Day 1/1. Otherwise during most other Public Holidays, Andrew Place Clinic (Bundoora Branch Only) will be OPEN for EMERGENCY Appointments between 9.00am to 12.00 noon only. Andrew Place Clinic Mill Park will also be closed on Saturday 28th December. Bundoora will remain open. AFTER HOURS LOCUM SERVICE Andrew Place Clinic employs an accredited service to care for patients when the clinic is closed. (03) 94295677 Primary Priority Care Centre (PPCC) for Non-Life Threatening injuries or illnesses: Heidelberg (03) 90009276 Epping (03) 94222220 MENTAL HEALTH 24HR CRISIS LINE 1300874243 - (1300 TRIAGE) ________________________________________ DOCTORS LEAVE DATES: Doctors on leave in 2025 The following doctors will be on Leave in 2025 Dr. Leanne Cole: 31/10/2025 to 3/11/2025 - First day on consulting on 5/11/2025 Dr. Leanne Cole: 5/12/2025 to 8/12/2025 - First day on consulting on 10/12/2025 Dr. Seema Deb: 24/11/2025 to 7/12/2025 - First day on consulting on 8/12/2025 Dr. Melanie Hemsley: 3/11/2025 to 4/11/2025 - First day on consulting on 5/11/2025 & 11/12/2025 Dr. Christina Illing: 25/11/2025 & 9/12/2025 Dr. Christina Illing: 15/12/2025 to 25/12/2025 - First day on consulting on 29/12/2025 Dr. Cherry Liang: 2/11/2025 to 9/11/2025 - First day on consulting on 10/11/2025 Dr. Marita Long: 14/11/2025 Dr. Lisa Mifsud: 14 & 15/11/2025 Dr. Claire Stewart: 3/11/2025 The following doctors will be on Summer Holiday Leave in 2025/2026 Dr. Melissa Cairns: 29/12/2025 to 9/1/2026 - First day on consulting on 12/1/2026 Dr. Leanne Cole: 17/12/2025 to 2/1/2026 - First day on consulting on 3/1/2026 Dr. Michaela Cuschieri: 23/12/2025 to 19/1/2026 - First day on consulting on 20/1/2026 Dr. Melanie Hemsley: 6/1/2026 to 21/1/2026 - First day on consulting on 22/1/2026 Dr. Christina Illing: 30/12/2025, 6/1/2026, 13/1/2026, 20/1/2026 & 27/1/2026 Dr. Cherry Liang: 15/1/2026 to 1/2/2026 - First day on consulting on 2/2/2026 Dr. Lisa Mifsud: 27/12/2025 to 31/1/2026 - First day on consulting on 6/2/2026 Dr. Stephen Park: 16/1/2026 to 9/2/2026 - First day on consulting on 11/2/2026 Dr. Philip Smith: 6/1/2026 to 16/1/2026 - First day on consulting on 20/1/2026 Dr. Eric Tay: 7/1/2026 to 31/1/2026 - First day on consulting on 3/2/2026 The following doctors will be on Leave in 2026 Dr. Simone Craig: 25/2/2026 to 19/3/2026 - First day on consulting on 20/3/2026 ________________________________________ STAFF NEWS Dr. Roslyn Rayner will cease Monday Consulting hours at Andrew Place Clinic from November 2025. Dr. Roslyn Rayner will reduce her consulting sessions at Andrew Place Clinic as from November 2025, as she will no longer be working her Monday sessions. Please refer to her profile in the Doctors Tab for her regular consulting hours. Dr. Melanie Hemsley will cease Wednesday fortnightly Consulting hours at Andrew Place Clinic from November 2025. Dr. Melanie Hemsley will reduce her consulting sessions at Andrew Place Clinic as from November 2025, as she will no longer be working her fortnightly Wednesday sessions due to other regular commitments. Please refer to her profile in the Doctors Tab for her regular consulting hours. Dr. Sanjay Sudarshanan will cease his Weekday Consulting hours at Andrew Place Clinic from 15/9/2025. Dr. Sanjay Sudarshanan will stop working weekday sessions due to other working commitments as of 15/9/2025. He has begun to speak with his regular patients in making sure they can continue their care with other doctors of Andrew Place Clinic. We wish Sanjay the very best as he begins a new chapter in his medical journey and thank you for the dedication you have provided patients of Andrew Place Clinic over the years. He will continue to work a monthly rotation on a Saturday as a backup doctor on the weekend. Farewell Dr. Monika Coha Dr. Monika Coha has been given a fantastic opportunity to move to Brisbane with her family and as a result she will be finishing her in-clinic consulting at Andrew Place Clinic on 31st July 2025. We wish Dr. Monika Coha farewell and good luck as she continues her medical journey into the future. Thank you for the care and support you have provided our patient during your time at Andrew Place Clinic. Andrew Place Clinic welcome new Registrars or continuing Registrars joining the GP Team in August 2025 We wish to welcome and introduce the following registrars who will be joining the Andrew Place Clinic team from August 2025. Dr. Rachel De Jong - Full Time Registrar at Mill Park Dr. Seema Deb - Full Time Registrar sharing her shifts across both Mill Park & Bundoora. Dr. Claire Stewart - Full Time Registrar sharing her shifts across both Mill Park & Bundoora. Dr. Rory Maxwell - Full Time Registrar sharing his shifts across both Mill Park & Bundoora. A full biography & consultation hours is available to view on the Doctors Tab. _______________________________________ CLINIC NEWS: "IN CLINIC" WAITING ON-SITE All patients and carers, MUST NOT DISPLAY/OR HAVE ANY RESPIRATORY SYMPTOMS to be able to sit and wait on-site in clinic waiting room for their appointment. If you do have cold/flu/respiratory symptoms, patients and carers will be asked to wait outside or in their car until the GP/ Nurse is ready to see them. Thank you for you understanding! MoleMap Check Appointments No Longer Available at Andrew Place Clinic. Andrew Place Clinic has ceased this service from August 2024. Patients can contact Mole Map on 1800 665 362 or Molemap.net.au to book an appointment. The nearest local clinic is now Preston. New "MyMedicare" Program Please refer to the "Patient Information Tab" under MyMedicare for further information regarding new government program introduced on 1/11/2023. MyMedicare is a voluntary & free to register program that aims to strengthen and formalize the relationship between our patients, their GP and the practice, which will lead to better health outcomes. CHANGE TO POLICY FOR RECEIVING RESULTS, REPEAT PRESCRIPTIONS, REFERRALS AND TELEPHONING YOUR DOCTOR Please refer to the "Patient Information Tab" under Practice Policies for further information regarding changes to our Clinic's policies relating to Receiving Results, Repeat Prescriptions, Referrals and Telephoning your Doctor. No Requests will be taken or actioned and results will not be given out on the weekend or on a public holiday and can only be given out by the Nurse strictly in the "Results Time" via the telephone outside of a GP consultation. Any non-urgent requests may be forwarded to your doctor and will endeavor to be actioned within 10 business days. If the matter is more urgent, we recommend that you make an appointment to see your doctor. Thank you for your understanding and cooperation. ________________________________________ SMS REMINDERS Due to changes in accreditation requirements we require each patient’s verbal consent to send SMS reminders. Please contact reception to consent and note that you will not be able to receive SMS reminders, including those for upcoming appointments with your GP, until this has been done. Thanks for your cooperation. ________________________________________ Flu & COVID Vaccinations COVID-19 VACCINATIONS Please refer to the COVID-19 Tab for ALL information retaining to COVID-19 including Vaccinations, Bookings, Information and Links otherwise you may book an appointment with your regular GP to discuss any COVID related questions. Please note we do not stock children's Covid vaccinations. ________________________________________ Andrew Place Clinic celebrates 54 years in serving the local Community! In January 2025, Andrew Place Clinic was proud to celebrate its 53 years in being an established Family Medical Clinic with a devoted group of general practitioners serving the local and surrounding community area with a range of medical needs. Over the years the building itself has seen many renovations, an expansion of Andrew Place Clinic to rooms at Bundoora Health & now to a completely separate and new location in Mill Park. We have seen the introduction of many services, GPs, Registrars, Nurses, Reception Staff and Allied Health. 53 years on........... Andrew Place Clinic takes pride in providing quality, friendly and professional care for our many patients and their families, with some spanning for 4 generations and we are always welcoming new patients into the clinic and hope we will for many years to come. |
|
|
|
|
|
© 2024 Andrew Place Clinic
|
Website by Screen Story Co.
|