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Clinic will be open on the Australia Day Public Holiday (in lieu) - 27/1/2020
Andrew Place Clinic will be open on the Australia Day (in lieu) public holiday. The clinic will be open 9am - 12noon on Monday 27/1/2020. If you are in need of urgent care outside these hours, please contact one of the following: Ambulance Service 000 National Home Doctor Service (locum service number) 9429 5677 Northern Hospital 8405 8000 Austin Hospital 9496 5000 Royal Children’s Hospital 9345 5522 Northpark Private Hospital 9468 0565 Mercy Hospital for Women 8458 4444 Australian Bush fire affected Family Members With the effects of the devastating bush fires affecting some many, the doctors of Andrew Place Clinic are happy to see any relatives that have had to be evacuated from their homes and have been displaced and or staying with family members of existing patients of our clinic. We encourage them to call the clinic to make an appointment to see one of our doctors especially if they are requiring their regular prescriptions. Please alert the receptionist at the time of booking the appointment, that the patient is a new family member/ relative to the clinic who has been affected by the fires. We will do our best to accommodate these requests as this will also help ease the pressure on those medical GP's in the fire affected zones who would be under extra pressure at this time. NEW SERVICES: HotDoc Online Bookings now available at Andrew Place Clinic Exciting news!! From 2/12/2019, Andrew Place Clinic is offering Online bookings via HotDoc. Please see the Home, Appointments or Contact Tab for the live "Make an Appointment" Button link. This is only applying to doctors appointments at the moment and not nurse appointments. Patients can still phone the clinic to make appointments if preferred. Apologies for Opt-out Service via HotDoc From 2/12/2019, Andrew Place Clinic is using a new system – HotDoc – which will allow patients to book online appointments and receive SMS notifications regarding appointment bookings. If you do not opt out, you will receive a SMS from HotDoc regarding your appointment details the day before your scheduled appointment regardless of whether the appointment was made via the HotDoc system or in person via an Andrew Place Clinic staff member. We sincerely apologise if you have already opted out of SMS enabling with one of our staff in recent months, but with the introduction of this new system, you will need to opt out again via the HotDoc SMS link or by phoning reception. Once again, we do apologise for this inconvenience and thank you for your understanding. MoleMap Appointments are available at Andrew Place Clinic from 2/12/2019 From 2/12/2019, Andrew Place Clinic is offering a MoleMap check for current and existing patients of the clinic. Full body skin cancer checks will now be available. A MoleMap check is a thorough head to toe skin examination with digital photography to identify melanomas and other skin cancers. You will be seen by a trained melanographer, images reviewed and diagnosed by a specialist dermatologist who will then forward a report (in approximately 5-10 days) to your nominated GP who will discuss the results and any treatment recommendations. MoleMap appointments are available weekdays with a fee of $153.00 (service may be covered by Private Health Insurance, patients are advised to check with their own Health Insurance Provider for coverage details). Please call and speak to reception to book a 30 minute non-medicare rebate appointment. IUD Insertions are available We are happy to announce that IUD insertions are under way! Dr Melanie Hemsley and Dr Lisa Mifsud are now offering intrauterine device insertions (namely Mirena) on Mondays and Fridays at our Bundoora Health site. If long-acting reversible contraception interests you, please book for a pre-IUD assessment appointment with Lisa or Melanie. SERVICE FEE CHANGES No Bulk Billing for Saturday Doctor Consultations as of 01/01/2020 As of January 1st 2020, there will no longer be any bulk billing on a Saturday for patients seeing a doctor for consultation. Patients aged 11 years old and under will be charged a Saturday concession rate of $64.00. All patients 12 years old and above will be charged the private Saturday rate of $86.00 (as currently in place) Medicare rebate for both is $38.20. Only exception is Veteran's who are always covered by DVA regardless of appointment time. Changes as of 01/07/2019 As of 1st July 2019, there will be no bulkbilling for any Saturday nurse appointments for patients aged 12 years - 65 years. This will include appointments for Immunisations, Ear Syringing & Dressings etc. The fee for a nurse consultation on a Saturday will be charged at the current medicare rebate amount. There will also be a separate invoice charged for a nurse treatment room fee which is a non-rebate amount. Both invoices need to be paid on the day of consultation. Aged Pensioners, disability pensioners, Veteran Affairs patients and standard Childhood Immunisations will still have Saturday Nurse appointments bulkbilled. Please refer to the "Fees tab" on our website for some further information and on our Information Screen in-clinic for full updated details. STAFF NEWS: It's A Girl!! (Dr Christina Illing on Maternity Leave) We are excited to announce that Dr. Christina Illing, her husband and new big brother, welcomed into the world their new baby girl Madeline Ivy Rose on 25/11/2019. Mum and baby are doing well. Dr. Christina Illing will be on maternity leave from Andrew Place Clinic until further notice. Dr Genevieve Shing is now on Maternity Leave Dr. Genevieve Shing began her Maternity Leave from Andrew Place Clinic on 19/12/2019. We wish her and her partner well as they await the arrival of their second child. Dr. Tristan Barnes is Returning to Andrew Place Clinic in 2020 Andrew Place Clinic is thrilled to announce that Dr. Tristan Barnes will be returning in February 2020. We are excited to have another male doctor available for consultations. Dr. Barnes will be happy to see all patients. Please call the clinic closer to February 2020 for his consulting dates and times however it is planned that he will work on Mondays, Tuesdays, Wednesdays and Fridays. Current Registrar - Dr Laura Hassaram MBBS, B Adv Med Sci, Cert EM (ACEM), Dip Mus Dr Laura Hassaram is our current registrar. She will be with us until March 2020. She graduated from Melbourne University and has worked in Emergency for 10 years and in general practice for the last 2. Please see our Doctors page for her full biography. DOCTORS ON LEAVE: Doctors on leave in January The following doctors will be on leave in January: Dr Roslyn Rayner: 27/1/2020 to 29/1/2020 Dr Philip Smith: 15/1/2020 to 27/1/2020 Doctors on leave in February The following doctors will be on leave in February: Dr Joe Giarrusso: 10/2/2020 to 21/2/2020 Dr Lisa Mifsud: 14/2/2020 to 17/2/2020 Dr Wendy Bernet: 15/2/2020 to 29/2/2020 CHANGE TO POLICY FOR RECEIVING RESULTS, REPEAT PRESCRIPTIONS, REFERRALS AND TELEPHONING YOUR DOCTOR Please refer to the "Appointments Tab" on our website for further information regarding changes to our Clinic's policies relating to Receiving Results, Repeat Prescriptions, Referrals and Telephoning your Doctor. No Requests will be taken or actioned and results will not be given out on the weekend or on a public holiday and can only be given out via the telephone after 11am on weekdays. Any non-urgent requests will be forwarded to your doctor and will be actioned within the 5-7 business days. If the matter is more urgent, we recommend that you make an appointment to see your doctor. Thank you for your understanding and cooperation. SMS REMINDERS Due to changes in accreditation requirements we require each patient’s verbal consent to send SMS reminders. Please contact reception to consent and note that you will not be able to receive SMS reminders, including those for upcoming appointments with your GP, until this has been done. Thanks for your cooperation. |