Telephone Consultations - (TeleHealth Consultations)
Privately-Billed and Bulk-Billed Telephone consultations are now available at Andrew Place Clinic. For information on who is eligible for these appointments please see this information.
Please note change to eligibility requirements with recent ease to Victorian COVID restrictions - Please inquire with reception for further details or refer to "News" tab for more information.
The process for phone appointments is:
1. Call our Clinic directly to book an appointment time
2. Check that you have a valid Medicare card
3. Confirm with reception staff that you have had a face-to-face consultation with one of our GP's within the last 12 months
4. When it is time for your appointment, the Doctor will ring you directly.
5. Once the appointment is completed, the Doctor will print any documents required eg: a script, referral, Medical certificate, etc. We can then send these to you via e-mail, you may be able to collect them from us or we’ll post them to you directly.
*Please note that you must have a valid Medicare card to book a phone consultation and have had at least one face-to-face consultation in the last 12 months at this clinic to be eligible for a medicare rebate.
Bulk Billed Telehealth services will be available to:
Concession Fee Telehealth services will be available to:
Private Fee Telehealth services will be available to:
Please refer to table below for further outline of Telehealth consultations for Private, Concession and Bulk Billed patients
Privately-Billed and Bulk-Billed Telephone consultations are now available at Andrew Place Clinic. For information on who is eligible for these appointments please see this information.
Please note change to eligibility requirements with recent ease to Victorian COVID restrictions - Please inquire with reception for further details or refer to "News" tab for more information.
The process for phone appointments is:
1. Call our Clinic directly to book an appointment time
2. Check that you have a valid Medicare card
3. Confirm with reception staff that you have had a face-to-face consultation with one of our GP's within the last 12 months
4. When it is time for your appointment, the Doctor will ring you directly.
5. Once the appointment is completed, the Doctor will print any documents required eg: a script, referral, Medical certificate, etc. We can then send these to you via e-mail, you may be able to collect them from us or we’ll post them to you directly.
*Please note that you must have a valid Medicare card to book a phone consultation and have had at least one face-to-face consultation in the last 12 months at this clinic to be eligible for a medicare rebate.
Bulk Billed Telehealth services will be available to:
- Valid Pension Card Holders (Aged or DSP) - Between 9.00am to 4.45pm Monday to Friday, excluding public holidays; outside these hours Concession rates will apply.
- Children under 12 years of age - Between 9.00am to 4.45pm Monday to Friday, excluding public holidays; outside these hours Concession rates will apply.
- Veteran Affairs Patients
Concession Fee Telehealth services will be available to:
- Valid Centrelink Concession Card Holders
- Children aged 12 - 15 years of age
Private Fee Telehealth services will be available to:
- Any patient not listed above - a full consultation fee will apply.
Please refer to table below for further outline of Telehealth consultations for Private, Concession and Bulk Billed patients
PLEASE NOTE THAT THERE HAS BEEN A CHANGE TO THE BILLING OF TELEHEALTH CONSULTS FOR SOME PATIENTS.
From the 1/10/2020, The Government has stipulated that during the COVID19 Pandemic many at risk groups (Medically and/or Financially) are not required to be Bulk-Billed for telehealth consults. If the following categories do not apply to you - you are still eligible for telehealth with a rebate (as long as you have had at least one face-to-face consultation with a GP at this clinic within the last 12 months) but there will be an out of pocket fee as detailed below.
Our in-clinic fees have remained unchanged and we anticipate that we will return to our normal appointment and billing structure once the pandemic passes.
We understand that several members of the community may be experiencing financial hardship during these times. If you have lost your employment as a result of the pandemic please let your doctor know.
Andrew Place Clinic is here to support and serve you and your family. Our face to face consults have not stopped - but rather are now done only when necessary and when we can do so safely. WE DO NOT ADVISE THAT YOU IGNORE OR POSTPONE YOUR HEALTH NEEDS IN THIS TIME. Please call one of our friendly reception team to arrange a consultation.
Telehealth Fees Below are effective from 1st October 2020 - Please refer to change in eligibility requirements.
* Please note table below applies to fee structure for Monday - Friday 9.00am - 4.45pm - Please enquire for fees structure outside of these hours.
From the 1/10/2020, The Government has stipulated that during the COVID19 Pandemic many at risk groups (Medically and/or Financially) are not required to be Bulk-Billed for telehealth consults. If the following categories do not apply to you - you are still eligible for telehealth with a rebate (as long as you have had at least one face-to-face consultation with a GP at this clinic within the last 12 months) but there will be an out of pocket fee as detailed below.
Our in-clinic fees have remained unchanged and we anticipate that we will return to our normal appointment and billing structure once the pandemic passes.
We understand that several members of the community may be experiencing financial hardship during these times. If you have lost your employment as a result of the pandemic please let your doctor know.
Andrew Place Clinic is here to support and serve you and your family. Our face to face consults have not stopped - but rather are now done only when necessary and when we can do so safely. WE DO NOT ADVISE THAT YOU IGNORE OR POSTPONE YOUR HEALTH NEEDS IN THIS TIME. Please call one of our friendly reception team to arrange a consultation.
Telehealth Fees Below are effective from 1st October 2020 - Please refer to change in eligibility requirements.
* Please note table below applies to fee structure for Monday - Friday 9.00am - 4.45pm - Please enquire for fees structure outside of these hours.
. |
Telehealth - Standard Consult |
Telehealth - Long Consult |
Diagnosed with COVID-19/ Suspected to have COVID-19/ Close contact with COVID-19 |
$76.00 (Rebate $38.75 - out of pocket $37.25) |
$112.00 (Rebate $74.30 - out of pocket $37.70) |
Pensioner Card Holder (Aged or DSP) or VET Affairs Patients |
Bulkbilled |
Bulkbilled |
Pregnant |
$76.00 (Rebate $38.75 - out of pocket $37.25) |
$112.00 (Rebate $74.30 - out of pocket $37.70) |
Parent of a child <12 months old |
$76.00 (Rebate $38.75 - out of pocket $37.25) |
$112.00 (Rebate $74.30 - out of pocket $37.70) |
Child <12yrs |
Bulkbilled |
Bulkbilled |
Chronic Health Condition |
$76.00 (Rebate $38.75 - out of pocket $37.25) |
$112.00 (Rebate $74.30 - out of pocket $37.70) |
Concession Card Holders & Children >12yrs old & <16yrs old |
$54.00 (Rebate $38.75 - out of pocket $15.25) |
$90.00 (Rebate $75.09 - out of pocket $14.95) |
THOSE NOT LISTED IN ONE OF THE GROUPS ABOVE |
$76.00 (Rebate $38.75 - out of pocket $37.25) |
$112.00 (Rebate $74.30 - out of pocket $37.70) |
Andrew Place Clinic Current In-Clinic Fee Schedule from 1st July 2020
Please see table below for current fees and Medicare rebates for patients.
Andrew Place Clinic is a private billing practice. Payments are expected at the conclusion of your consultation. A receipt is issued on the day for patients to claim a rebate from Medicare or we can claim for the patient via medicare online claiming.
Consultation Fees are as indicated below, please minus the Medicare Rebate from the Consultation Fee to work out actual out-of-pocket cost for your consultation.
Andrew Place Clinic is a private billing practice. Payments are expected at the conclusion of your consultation. A receipt is issued on the day for patients to claim a rebate from Medicare or we can claim for the patient via medicare online claiming.
Consultation Fees are as indicated below, please minus the Medicare Rebate from the Consultation Fee to work out actual out-of-pocket cost for your consultation.
. |
Medicare Rebate |
Private Patients |
12-15yrs, Health Care Card Holders, Pension Card Holders not on an Age or Disability pension |
<11yrs |
Aged & Disability Support Pension Card Holders |
Veteran Affairs Card Holders |
Standard Consultation |
. |
. |
. |
. |
. |
. |
Monday to Friday 8am - 8.45am |
$ 38.75 |
$ 76.00 |
$ 76.00 |
$ 76.00 |
$ 76.00 |
Bulk Billed |
Monday to Friday 9am - 4.45pm |
$ 38.75 |
$ 76.00 |
$ 54.00 |
Bulk Billed |
Bulk Billed |
Bulk Billed |
Monday to Friday 5pm onwards |
$ 38.75 |
$ 81.00 |
$ 81.00 |
Bulk Billed |
$ 81.00 |
Bulk Billed |
Saturdays |
$ 38.75 |
$ 86.00 |
$ 86.00 |
$ 64.00 |
$ 86.00 |
Bulk Billed |
Public Holidays |
$ 49.80 |
$ 105.00 |
$ 105.00 |
$ 83.00 |
$ 105.00 |
Bulk Billed |
. |
. |
. |
. |
. |
. |
. |
Long Consultations |
. |
. |
. |
. |
. |
. |
Monday to Friday 8am - 8.45am |
$ 74.30. |
$ 112.00 |
$ 112.00 |
$ 112.00 |
$ 112.00 |
Bulk Billed |
Monday to Friday 9am - 4.45pm |
$ 74.30 |
$ 112.00 |
$ 90.00 |
Bulk Billed |
Bulk Billed |
Bulk Billed |
Monday to Friday 5pm onwards |
$ 74.30 |
$ 117.00 |
$ 117.00 |
Bulk Billed |
$ 117.00 |
Bulk Billed |
Saturdays |
$ 74.30 |
$ 122.00 |
$ 122.00 |
$ 100.00 |
$ 122.00 |
Bulk Billed |
Public Holidays |
$ 85.30 |
$ 155.00 |
$ 155.00 |
$ 133.00 |
$ 155.00 |
Bulk Billed |
There may be higher fees for longer and more complex consultations at which time you will be informed by Practice Staff.
_________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 9.00am to 4.45pm:
Bulk Billed - 9.00am to 4.45pm Weekdays
Private Fees - 9.00am to 4.45pm Weekdays
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 5.00pm to 8.00pm:
Bulk Billed - 5.00pm to 8.00pm Weekdays
Private Fees - 5.00pm to 8.00pm Weekdays
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Saturday consultation:
Bulk Billed - Saturday
Private Fees - Saturday
There will be no bulkbilling for any Saturday nurse appointments for patients aged 12 years - 65 years.
This will include appointments for Immunisations, Ear Syringing & Dressings etc. The fee for a nurse consultation on a Saturday will be charged at the current Medicare rebate amount. There will also be a separate invoice charged for a nurse treatment room fee which is a non-rebate amount. Both invoices need to be paid on the day of consultation.
Aged Pensioners, disability pensioners and Veteran Affairs patients will still have Saturday Nurse appointments bulkbilled.
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Public Holiday consultation:
Private Fees - Public Holiday
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 9.00am to 4.45pm:
Bulk Billed - 9.00am to 4.45pm Weekdays
- Appointments with the nurse
- Health assessments
- Chronic disease management plan
Private Fees - 9.00am to 4.45pm Weekdays
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 5.00pm to 8.00pm:
Bulk Billed - 5.00pm to 8.00pm Weekdays
- Health assessments
- Chronic disease management plan
Private Fees - 5.00pm to 8.00pm Weekdays
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Saturday consultation:
Bulk Billed - Saturday
- Health assessments
- Chronic disease management plan
- Nurse appointments for Childhood Immunisations <12yrs old
- Nurse appointments for Injections for patients >65yrs old
- Nurse appointments for Dressings for patients <12yrs old
- Nurse appointments for Dressings for patients >65yrs old
Private Fees - Saturday
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
There will be no bulkbilling for any Saturday nurse appointments for patients aged 12 years - 65 years.
This will include appointments for Immunisations, Ear Syringing & Dressings etc. The fee for a nurse consultation on a Saturday will be charged at the current Medicare rebate amount. There will also be a separate invoice charged for a nurse treatment room fee which is a non-rebate amount. Both invoices need to be paid on the day of consultation.
Aged Pensioners, disability pensioners and Veteran Affairs patients will still have Saturday Nurse appointments bulkbilled.
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Public Holiday consultation:
Private Fees - Public Holiday
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
For a standard consultation, you will receive a Medicare rebate of $38.75. The out of pocket component will be roughly the same for standard and long consultations. An administration fee will be charged if you do not settle your account on the day. Please note that a cancellation fee may be charged if you do not attend your appointment or we are not notified of a cancellation at least 1 hour prior to your appointment time.
Appointments between 8:00am and 9:00 am Monday to Friday are private fee appointments - no patients will be bulk billed during these hours. The only exception is Veteran's who are always covered by DVA regardless of appointment time.
MoleMap Check Fees
MoleMap Check appointments are available on Thursdays from 29/10/2020 for limited appointment times, with a fee of $153.00. (Service may be covered by Private Health Insurance, patients to check with their own Health Insurance Provider for coverage details, there is no rebate from Medicare for this service).
The current rates are posted within the Clinic. Rates for procedures such as plastering, suturing and the removal of lesions vary and will be discussed with you prior to proceeding.
Appointments between 8:00am and 9:00 am Monday to Friday are private fee appointments - no patients will be bulk billed during these hours. The only exception is Veteran's who are always covered by DVA regardless of appointment time.
MoleMap Check Fees
MoleMap Check appointments are available on Thursdays from 29/10/2020 for limited appointment times, with a fee of $153.00. (Service may be covered by Private Health Insurance, patients to check with their own Health Insurance Provider for coverage details, there is no rebate from Medicare for this service).
The current rates are posted within the Clinic. Rates for procedures such as plastering, suturing and the removal of lesions vary and will be discussed with you prior to proceeding.