Telephone Consultations - (TeleHealth Consultations)
Bulk-Billed telephone consultations are now available at Andrew Place Clinic. For information on who is eligible for these appointments please see this information.
The process for phone appointments is:
1. Call our Clinic directly to book an appointment time
2. Check that you have a valid Medicare card
3. When it is time for your appointment, the Doctor will ring you directly.
4. Once the appointment is completed, the Doctor will print any documents required eg: a script, referral, Medical certificate, etc. We can then send these to you via e-mail, you can collect them from us or we’ll post them to you directly.
*Please note that you must have a valid Medicare card to book a phone consultation.
Bulk Billed Telehealth services will be available to:
Please refer to table below for further outline of Telehealth consultations for both Private and Bulk Billed patients
Bulk-Billed telephone consultations are now available at Andrew Place Clinic. For information on who is eligible for these appointments please see this information.
The process for phone appointments is:
1. Call our Clinic directly to book an appointment time
2. Check that you have a valid Medicare card
3. When it is time for your appointment, the Doctor will ring you directly.
4. Once the appointment is completed, the Doctor will print any documents required eg: a script, referral, Medical certificate, etc. We can then send these to you via e-mail, you can collect them from us or we’ll post them to you directly.
*Please note that you must have a valid Medicare card to book a phone consultation.
Bulk Billed Telehealth services will be available to:
- People isolating themselves at home on the advice of a medical practitioner, in accordance with home isolation guidance issued by the AHPPC, and people who meet the current national triage protocol criteria for suspected COVID-19 infection after consultation with either the national COVID- 19 hotline, state COVID-19 hotlines, registered medical or nursing practitioner or COVID-19 trained health clinic triage staff
- People aged over 70
- Aboriginal and Torres Strait Islander people aged over 50
- People with chronic health conditions or who are immunocompromised
- Parents with new babies under 12months of age and women who are pregnant.
- Children under 16 years of age
- Concession Card Holders
Please refer to table below for further outline of Telehealth consultations for both Private and Bulk Billed patients
PLEASE NOTE THAT THERE HAS BEEN A CHANGE TO THE BILLING OF TELEHEALTH CONSULTS FOR SOME PATIENTS.
The Government has stipulated that during the COVID19 Pandemic many at risk groups (Medically and/or Financially) are eligible for Bulk-Billed telehealth consults. If the following categories do not apply to you - you are still eligible for telehealth with a rebate but there will be an out of pocket fee as detailed below.
Our in-clinic fees have remained unchanged and we anticipate that we will return to our normal appointment and billing structure once the pandemic passes.
We understand that several members of the community may be experiencing financial hardship during these times. If you have lost your employment as a result of the pandemic please let us know.
Andrew Place Clinic is here to support and serve you and your family. Our face to face consults have not stopped - but rather are now done only when necessary and when we can do so safely. WE DO NOT ADVISE THAT YOU IGNORE OR POSTPONE YOUR HEALTH NEEDS IN THIS TIME. Please call one of our friendly reception team to arrange a consultation.
Fees Below are effective from Tuesday 14th of April 2020.
The Government has stipulated that during the COVID19 Pandemic many at risk groups (Medically and/or Financially) are eligible for Bulk-Billed telehealth consults. If the following categories do not apply to you - you are still eligible for telehealth with a rebate but there will be an out of pocket fee as detailed below.
Our in-clinic fees have remained unchanged and we anticipate that we will return to our normal appointment and billing structure once the pandemic passes.
We understand that several members of the community may be experiencing financial hardship during these times. If you have lost your employment as a result of the pandemic please let us know.
Andrew Place Clinic is here to support and serve you and your family. Our face to face consults have not stopped - but rather are now done only when necessary and when we can do so safely. WE DO NOT ADVISE THAT YOU IGNORE OR POSTPONE YOUR HEALTH NEEDS IN THIS TIME. Please call one of our friendly reception team to arrange a consultation.
Fees Below are effective from Tuesday 14th of April 2020.
. |
Telehealth - Standard Consult |
Telehealth - Long Consult |
Diagnosed with COVID-19/ Suspected to have COVID-19/ Close contact with COVID-19 |
Bulkbilled |
Bulkbilled |
>70 yrs (or ATSI >50yrs) |
Bulkbilled |
Bulkbilled |
Pregnant |
Bulkbilled |
Bulkbilled |
Parent of a child <12 months old |
Bulkbilled |
Bulkbilled |
Child <16yrs |
Bulkbilled |
Bulkbilled |
Chronic Health Condition |
Bulkbilled |
Bulkbilled |
Concession card holder |
Bulkbilled |
Bulkbilled |
THOSE NOT LISTED IN ONE OF THE GROUPS ABOVE |
$76.00 (Rebate $38.20 - out of pocket $37.80) |
$97.00 (Rebate $73.95 - out of pocket $23.05) |
Andrew Place Clinic Current In-Clinic Fee Schedule from 1st January 2020
Please see table below for current fees and Medicare rebates for patients.
Andrew Place Clinic is a private billing practice. Payments are expected at the conclusion of your consultation. A receipt is issued on the day for patients to claim a rebate from Medicare or we can claim for the patient via medicare online claiming.
Consultation Fees are as indicated below, please minus the Medicare Rebate from the Consultation Fee to work out actual out-of-pocket cost for your consultation.
Andrew Place Clinic is a private billing practice. Payments are expected at the conclusion of your consultation. A receipt is issued on the day for patients to claim a rebate from Medicare or we can claim for the patient via medicare online claiming.
Consultation Fees are as indicated below, please minus the Medicare Rebate from the Consultation Fee to work out actual out-of-pocket cost for your consultation.
. |
Medicare Rebate |
Private Patients |
12-15yrs, Health Care Card Holders, Pension Card Holders not on an Age or Disability pension |
<11yrs |
Aged & Disability Support Pension Card Holders |
Veteran Affairs Card Holders |
Standard Consultation |
. |
. |
. |
. |
. |
. |
Monday to Friday 8am - 8.45am |
$ 38.20 |
$ 76.00 |
$ 76.00 |
$ 76.00 |
$ 76.00 |
Bulk Billed |
Monday to Friday 9am - 4.45pm |
$ 38.20 |
$ 76.00 |
$ 54.00 |
Bulk Billed |
Bulk Billed |
Bulk Billed |
Monday to Friday 5pm onwards |
$ 38.20 |
$ 81.00 |
$ 81.00 |
Bulk Billed |
$ 81.00 |
Bulk Billed |
Saturdays |
$ 38.20 |
$ 86.00 |
$ 86.00 |
$ 64.00 |
$ 86.00 |
Bulk Billed |
Public Holidays |
$ 49.80 |
$ 105.00 |
$ 105.00 |
$ 83.00 |
$ 105.00 |
Bulk Billed |
. |
. |
. |
. |
. |
. |
. |
Long Consultations |
. |
. |
. |
. |
. |
. |
Monday to Friday 8am - 8.45am |
$ 73.95. |
$ 112.00 |
$ 112.00 |
$ 112.00 |
$ 112.00 |
Bulk Billed |
Monday to Friday 9am - 4.45pm |
$ 73.95 |
$ 112.00 |
$ 90.00 |
Bulk Billed |
Bulk Billed |
Bulk Billed |
Monday to Friday 5pm onwards |
$ 73.95 |
$ 117.00 |
$ 117.00 |
Bulk Billed |
$ 117.00 |
Bulk Billed |
Saturdays |
$ 73.95 |
$ 122.00 |
$ 122.00 |
$ 100.00 |
$ 122.00 |
Bulk Billed |
Public Holidays |
$ 85.30 |
$ 155.00 |
$ 155.00 |
$ 133.00 |
$ 155.00 |
Bulk Billed |
There may be higher fees for longer and more complex consultations at which time you will be informed by Practice Staff.
__________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 9.00am to 4.45pm:
Bulk Billed - 9.00am to 4.45pm Weekdays
Private Fees - 9.00am to 4.45pm Weekdays
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 5.00pm to 8.00pm:
Bulk Billed - 5.00pm to 8.00pm Weekdays
Private Fees - 5.00pm to 8.00pm Weekdays
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Saturday consultation:
Bulk Billed - Saturday
Private Fees - Saturday
There will be no bulkbilling for any Saturday nurse appointments for patients aged 12 years - 65 years.
This will include appointments for Immunisations, Ear Syringing & Dressings etc. The fee for a nurse consultation on a Saturday will be charged at the current medicare rebate amount. There will also be a separate invoice charged for a nurse treatment room fee which is a non-rebate amount. Both invoices need to be paid on the day of consultation.
Aged Pensioners, disability pensioners and Veteran Affairs patients will still have Saturday Nurse appointments bulkbilled.
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Public Holiday consultation:
Private Fees - Public Holiday
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 9.00am to 4.45pm:
Bulk Billed - 9.00am to 4.45pm Weekdays
- Appointments with the nurse
- Health assessments
- Chronic disease management plan
Private Fees - 9.00am to 4.45pm Weekdays
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Weekday consultation from 5.00pm to 8.00pm:
Bulk Billed - 5.00pm to 8.00pm Weekdays
- Health assessments
- Chronic disease management pla
Private Fees - 5.00pm to 8.00pm Weekdays
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Saturday consultation:
Bulk Billed - Saturday
- Health assessments
- Chronic disease management plan
Private Fees - Saturday
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
There will be no bulkbilling for any Saturday nurse appointments for patients aged 12 years - 65 years.
This will include appointments for Immunisations, Ear Syringing & Dressings etc. The fee for a nurse consultation on a Saturday will be charged at the current medicare rebate amount. There will also be a separate invoice charged for a nurse treatment room fee which is a non-rebate amount. Both invoices need to be paid on the day of consultation.
Aged Pensioners, disability pensioners and Veteran Affairs patients will still have Saturday Nurse appointments bulkbilled.
______________________________________________________________________________________________________________________________________________________________
In addition to the table above, the following fee structure applies for a standard Public Holiday consultation:
Private Fees - Public Holiday
- Anyone not in an above category
- New WorkSafe claims
- New TAC claims
For a standard consultation, you will receive a Medicare rebate of $38.20. The out of pocket component will be roughly the same for standard and long consultations. An administration fee will be charged if you do not settle your account on the day. Please note that a cancellation fee may be charged if you do not attend your appointment or we are not notified of a cancellation at least 1 hour prior to your appointment time.
Appointments between 8:00am and 9:00 am Monday to Friday are private fee appointments - no patients will be bulk billed during these hours. The only exception is Veteran's who are always covered by DVA regardless of appointment time.
MoleMap Check Fees (currently suspended)
MoleMap Check appointments are available on selected Thursdays and Saturdays with a fee of $153.00 on a weekday and $183.00 on a Saturday (service may be covered by Private Health Insurance, patients to check with their own Health Insurance Provider for coverage details, there is no rebate from Medicare for this service).
The current rates are posted within the Clinic. Rates for procedures such as plastering, suturing and the removal of lesions vary and will be discussed with you prior to proceeding.
Appointments between 8:00am and 9:00 am Monday to Friday are private fee appointments - no patients will be bulk billed during these hours. The only exception is Veteran's who are always covered by DVA regardless of appointment time.
MoleMap Check Fees (currently suspended)
MoleMap Check appointments are available on selected Thursdays and Saturdays with a fee of $153.00 on a weekday and $183.00 on a Saturday (service may be covered by Private Health Insurance, patients to check with their own Health Insurance Provider for coverage details, there is no rebate from Medicare for this service).
The current rates are posted within the Clinic. Rates for procedures such as plastering, suturing and the removal of lesions vary and will be discussed with you prior to proceeding.